OCIS NZ

“Great oaks from little acorns grow” – proverb 14th century

In 2007, Nielsen requested expressions of interest from companies interested in taking over their CATI facility in Takapuna, Auckland. OCIS, along with two other companies, entered into the exhaustive tendering process to procure the unit. OCIS proved their ability to conduct CATI work and were consequently asked if we were interested in buying the CATI operation. OCIS duly bought the CATI facility. We incorporated the staff as part of the agreement and commenced as a privately owned, independent Data Collection provider in 2008. This was the start of the OCIS Market Research Experience.

Through the dedicated effort of our team in Takapuna, OCIS has completed over 300 000 CATI interviews in the last 18 months in New Zealand and Australia. Our commitment to our clients’ projects has seen us grow considerably in terms of facilities and experience. OCIS were awarded a major tracking study by one of the New Zealand Government departments. OCIS managed to incorporate their systems and technology into our own proprietary software platform to provide our client with on time salient data in the format they prefer.

In 2009, OCIS recruited the most experienced people in Operations in New Zealand and Australia to enhance their already highly trained staff. OCIS proudly boasts over 70 years of combined Operation Management experience in the industry. Couple this with an expanded CATI facility that can accommodate over 130 interviewers at any time, and it is clear to see why OCIS is expanding it client base. Partner with us and you too can grow with us.

OCIS are committed to the Market Research industry in New Zealand and Australia. We are members of AMRO in New Zealand and AMSRO in Australia. Our senior management and staff are members of MRSNZ in New Zealand and also AMSRS in Australia. We encourage our staff to be part of committees in each country. OCIS is a proud sponsor of the Market Research Conference in New Zealand.

We are obsessed with providing the highest quality data collection to our clients. Our internal quality control systems and procedures ensure all our work is done according to the various regulations, codes of conduct and privacy laws. OCIS are also proud to be the first privately owned independent Data Collection company in New Zealand to have obtained ISO 20252 accreditation. We never compromise on quality.

How did we do all this in such a short time?

It’s all about Peaches!

At OCIS, it is part of our culture to conduct our business with the highest sense of Pride and Professionalism. We aim for a standard of Excellence that others envy. We are Accountable for all our action and Available to our clients at all times. OCIS is Committed to our clients’ to ensure we deliver what we say we will, on time, and on budget. We don’t take short cuts – Honesty above everything else. OCIS offers you Expertise for your data collection, and Service that others can only talk about.

Partner with us and let us be your CATI call centre of Choice. We have the answers to all your questions.

Contact Donna Willis, Market Research Director, donna.willis@ocis.co.nz